If you don't get an e-mail with your access data, please make sure that you have already registered with us. As soon as you are registered, you can login with your e-mail address and your password.
In case you still have problems logging in, please turn to us by e-mail: firstname.lastname@example.org
4.Right of Withdrawal /Right to Cancel
4.1 If you do not wish to keep a product, you may return the product within 4 weeks after delivery without stating a reason (in perfect condition in the original packaging). You have a full right to cancel. To ensure the time limit, e.g. timely sending of an email is sufficient.
4.2. Credit is executed either via bank transfer or the amount will be sent to you. Excluded are goods, which we procured especially for you based on your request.
4.3. The customer is responsible for adequate insurance coverage of the return.